Resume
An executive summary with enough detail to be credible.
Leadership progression, current scope, education, certifications, and the through-line that shows up in the work.
RecruitersSame narrative Bryan uses in conversation—organized for a quick read and follow-up. Start from Contact or message directly on LinkedIn.
Letter-size layout for attachments—then use Print → Save as PDF in your browser.
Current role
Senior Director, Technical Product Development
DIRECTV
- Leads business analysts at DIRECTV, with most of the week going to strategy that has to become real product and delivery work.
- Earlier chapters were field operations, quality, vendors, business operations, analytics, and program leadership—plenty of time in messy handoffs and live constraints.
- Comfortable owning requirements and data with stakeholders, and just as interested in what will actually ship.
- Keeps product direction and roadmaps connected to how work feels on the ground and at the customer edge.
Signature skills
Selected outcomes
Bryan's range is easiest to understand when the operating proof is visible: national program launches, measurable savings, scaled audit operations, and modern delivery work tied to real business impact.
2017
Built national safety and quality programs from the ground up.
After moving into IEFS National Staff, Bryan stood up a national safety assessment program, launched a national quality plan, and built the teams and processes to drive consistency across regions.
- Launched the National Safety Assessment in February 2017
- Published the IEFS National Quality Plan on 06/16/2017
2018
Turned quality tooling into real dollars.
Bryan helped develop the Universal QA Tool, expand inspection coverage, and create data-driven oversight that materially reduced cost while increasing visibility into vendor behavior.
- $9M projected cost reduction tied to BSW quality and vendor-management initiatives
- $270K in combined credits generated through inspections
2020
Scaled claims and savings dramatically.
As Associate Director, Business Operations, Bryan scaled audit and claims programs, expanded the team, and built routing and review systems that increased output without sacrificing focus.
- Claims scaled from 76 per month to 1,234 per month
- Savings increased from $448K in 2019 to $3.4M in 2020
2021
Modernized reporting while building the bench.
Bryan led high-visibility reporting work, cross-trained the DIRECTV R&A team, and used shared assignments, peer mentoring, and formal training to improve continuity and speed to deliver.
- Business Plan Scorecard presented in the VFSO mid-year all-hands meeting
- Created 18 new KPI measures for readout enhancements
DIRECTV
2021 - Present
Senior leadership spanning program management and technical product development with a business-analysis lens that stays tied to execution.
Senior Director, Technical Product Development
2022 - Present
Leads business analysts while translating strategy into structured product and delivery execution that people can actually act on.
Sr. Director, Program Project Management
2021 - 2023
Led complex programs and execution planning across cross-functional initiatives with high coordination demands.
AT&T
2010 - 2021
Progressed from vendor and field leadership into business operations and advanced analytics roles, building range the hard way.
Associate Director, Advanced Data and Analytics
2021
Applied analytics leadership, structured decision support, and business insight generation in a way that supported real operating decisions.
Associate Director, Business Operations
2019 - 2021
Led business operations work with emphasis on process clarity, performance, and organizational coordination.
Area Manager, Network Process and Quality
2016 - 2019
Drove process, quality, and field execution improvements in environments where operational misses were expensive.
Area Manager, Network Services - U-verse Field Operations
2013 - 2016
Led multi-layer field organizations in a highly operational, service-oriented environment with constant real-world constraints.
Vendor Manager, Digital Life
2010 - 2013
Managed vendors, inventory, permitting, and field coordination for security and home automation work.
WhiskeyMate
2021 - Present
Founder-led product building across mobile apps, backend systems, AI experiences, and brand, all under one set of hands.
Owner
2021 - Present
Acts as founder, sole developer, product strategist, creative lead, and ecosystem builder.
Bryan Loss Co. / Four Seasons Media Productions
2004 - 2011
Audio engineering, mixing, studio leadership, and technical troubleshooting in creative production settings where quality was immediately audible.
Audio Guru, Bryan Loss Co.
2004 - 2011
Delivered audio engineering, mixing, studio maintenance, computer repair, and media installation services for demanding clients and sessions.
Chief Audio Engineer, Four Seasons Media Productions
2008 - 2010
Oversaw daily studio production, backups, maintenance, and staff organization.
Selected products & platforms
Founder-led and co-founded products that sit alongside the employment narrative: whiskey collecting and AI (WhiskeyMate), premium golf raffles (Birdie Tickets), a dual-brand social concept, and a privacy-first sleep app (Drift Audio).
WhiskeyMate
Founder and sole developer
Born from the 2020 pandemic: Bryan had never shipped a mobile app but had been waiting for a use case strong enough to justify the climb—and one that was not already solved well. A growing appreciation for fine whiskey and a collection that outgrew memory made the gap obvious; nothing on the market fit. WhiskeyMate launched on iOS in March 2023; Android followed in 2025 after user demand. The product now spans web and tvOS as well, with Fitz, an in-product generative AI AppTender, on hand for support, recipes, and the occasional joke.
Birdie Tickets
Co-Founder and CIO
Premium golf gear, raffled the way post-tournament parties already think about giveaways, except the prizes stay high-end and ticket pools stay small (often fewer than twenty-five). Born in November 2025 after a friend and former colleague called with the idea; Bryan joined as co-founder and CIO and built the platform. Birdie Tickets: win your golf.
This Fucking Guy / This Fucking Gal
Creator and lead developer
Born on the road between St. Louis and Kansas City during Birdie Tickets launch work and a golf expo in Kansas City: slow drivers camping in the left lane had Bryan muttering the same phrase for miles—until it turned into a product idea. thisfuckingguy.com is a kind of public nuisance index: humorous, recognizable, and built as a social experiment and publishing platform, not a doxxing machine. Built with an intentional choice (inspired by recent reading) not to do everything alone—family, friends, and those he knew with a passion for calling out unwanted behavior are invited to participate and share ownership. Dual-brand architecture welcomes people in on the joke.
Drift Audio
Founder and developer
A Flutter sleep-sounds app born in North Carolina's Outer Banks after a frustrating search for simple white noise without handing over an email, creating an account, or paying a subscription. Shipped to the Apple App Store and Google Play in 23 languages: no signup, no personal data collected for core use, and free baseline sleep sounds, with optional paid extras for more scene audio and custom sounds to help fund the product.
Education
Masters, IT Management
Western Governors University · 2021 - 2022
4.0 GPA
Bachelor's, Data Management / Data Analytics
Western Governors University · 2019 - 2020
4.0 GPA
Data Analyst Nanodegree
Udacity · 2020
Programming, data preparation, visualization, and storytelling with data.
Full Stack Web Developer Nanodegree
Udacity · 2017 - 2018
Python, Flask, JavaScript, SQL, jQuery, Knockout, and web app foundations.
Associate of Arts, Audio Engineering
Full Sail University · 2001 - 2002
Certifications
- Certified SAFe 6 Product Owner / Product Manager
- Collaborative Leadership
- Oracle Database SQL Certified Associate
- CompTIA Project+
- CIW Web Foundations Associate
- ITIL Foundations
- CompTIA A+
- CompTIA Network+